Privacy Policy

1. Information We Collect:

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address.
• Booking Information: Dates of stay, number of guests, property preferences, payment information (processed securely by third-party payment processors).
• Website Usage Data: Information about how you interact with our Website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies (see section 5).
• Communication Data: Records of our communications with you, including emails and phone calls.
• Property Owner Information: If you are a property owner, we may collect additional information about your property, financial details, and agreements with us.
• Guest Information: If you are a guest staying in a property managed by us, we may collect information necessary for your stay, such as identification details and preferences.

2. How We Use Your Information:

We may use your personal information for the following purposes:

• To Provide Our Services: To manage bookings, facilitate stays, provide customer support, and fulfill our contractual obligations with property owners and guests.
• To Communicate with You: To respond to your inquiries, send you booking confirmations, updates, and other relevant information.
• To Improve Our Website and Services: To analyze Website usage data, personalize your experience, and develop new features and services.
• For Marketing Purposes: With your consent where required by law, we may send you promotional emails about our services and offers. You can opt-out of receiving these emails at any time.
• To Ensure Website Security: To monitor and protect our Website from fraud, security threats, and other illegal activities.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information:

We may share your personal information with the following categories of recipients:

• Property Owners: If you are a guest, we may share necessary booking information with the owner of the property you are staying in.
• Service Providers: We may share information with third-party service providers who assist us with website hosting, payment processing, email marketing, analytics, and other services. These providers are contractually obligated to protect your information.
• Business Partners: We may share information with trusted business partners to offer you relevant services or promotions.
• Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other authorized parties if required by law or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:

Our Website uses cookies and similar tracking technologies to collect information about your Browse activities. Cookies are small text files that are placed on your device when you visit a website. We use cookies to:

• Enhance your Browse experience.
• Personalize content and advertisements.
• Analyze Website traffic and usage.
• Remember your preferences.

You can control cookies through your browser settings. You can choose to disable cookies or receive a notification when a cookie is being sent. Please note that disabling cookies may affect the functionality of our Website.

6. Your Rights:

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information under certain circumstances.
• Objection: Object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction of Processing: Request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

7. Third-Party Links:

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these websites and services before providing any personal information.

8. Children’s Privacy:

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please contact us immediately, and we will take steps to delete the information.

9. Updates to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

OMSY Property Management
geomar@omsyproperties.com
+297 594 0928